What is a word you feel that too many people use?
‘Sorry’, but most don’t mean it.
A sad reality is that apologies aren’t made from the heart but from the feeling of benefit and convenience.
Another sad reality is that we aren’t taught to say No, and those who can’t say No, often end up apologising even when they’re right.
So a word most people use is Sorry,
and a word that most people should use is No.

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